There are two quantity fields on every ticket tier: the total number of tickets available at that tier, and the maximum a single buyer can purchase in one order.
When creating a ticket tier
Both fields appear in the ticket creation form under Ticket Information:
- Available Tickets, the total number of tickets that can be sold at this tier. When this number is reached, the tier shows as sold out.
- Maximum number of tickets for each customer, the most tickets one buyer can add to a single order at this tier. Leave it high if you have no per-order limit.
Update the quantity on an existing tier
- In the organiser sidebar, go to My Events → Live Events and open your event's ticket management.
- Find the ticket tier and click Manage from its dropdown menu.
- The Update Ticket form opens. Update the Available Tickets or Limit per user fields.
- Click Update.
Mark a tier as sold out manually
If you need to stop sales on a tier without deleting it, click Manage on the ticket tier and choose Mark as Sold Out. This sets the tier to unavailable immediately regardless of remaining quantity. To reopen it, use Mark as Available for Sale.
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