You can send an email message to your event attendees directly from the organiser dashboard. Messages are sent to all ticket holders for a specific event or to your full contact list.
Send a message to event attendees
- In the organiser sidebar, go to Marketing → Messages.
- Click New message.
- Enter a Subject for your message.
- Write the message content in the Message area. The toolbar lets you format text, add bullet points, and include links.
- Check the Audience section. When the message is for a specific event, this will show Event attendees, all buyers who hold a valid ticket for that event.
- Click Submit. The message will be queued and sent to all qualifying recipients.
Message from the event management page
You can also reach the compose page directly from your event list. Go to My Events → Live Events, find your event, and click Message attendees. This opens the compose form pre-set to your event's attendees.
Message all your contacts
To send a message to everyone who has ever booked through your account, go to Marketing → Messages, click View contacts, and use the Message all contacts button. You can also select specific contacts and click Message selected.
Checking delivery
After submitting, return to Marketing → Messages. Your recent messages appear in the table showing Subject, Audience, Recipients, and Status. Click View next to a message to see its details and delivery status. The Message queue shows messages being processed.
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