Payments & Payouts

How to Add or Update Your Bank Account Details

Created: Today

Your bank account details are stored under Finance → My Bank in the organiser sidebar. This is the account where we send your payout after your events complete. The page is solely for payout bank account setup, it is separate from your profile settings.

Add a bank account

  1. In the organiser sidebar, go to Finance and click My Bank.
  2. The page heading is Payout details. If you have not added an account yet, you will see the message "No payout account yet" with an Add bank account button.
  3. Click Add bank account.
  4. In the form that opens, fill in the required fields:
    • Account type, Personal or Business.
    • Bank name
    • Account number and Confirm account number
    • Account name, the name on the bank account
    • Additional fields appear based on your country, such as Sort code (UK), Routing number (US), IBAN, BIC, IFSC (India), BSB code (Australia), or CLABE (Mexico).
  5. Click Save.

You will see the confirmation "Bank account added successfully." Your account details will then appear on the Payout details page showing the bank name, account holder, account type, and country.

Edit your bank account

  1. Go to Finance → My Bank.
  2. Click Edit account next to your current account details.
  3. Update the fields you need to change.
  4. Click Save.

Replace your bank account

Only one active payout account is allowed at a time. To switch to a different account, you must delete the existing one first. Click the delete icon next to your current account, confirm when prompted, then add the new account using the steps above.

Important

Make sure your bank account details are correct and up to date before your event ends. Payouts are sent to the account on file at the time of processing. Incorrect details will delay your payout.

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